Featured customer story
“The pen was a HUGE hit.”
“And the video you made was the topper. Everything about this gift was so meaningful... and the pen is a real work of art. Really appreciate your care for the details.”
Customer email · June 9, 2025
A story from the team
A pen that became a company legend.
CEO · Proactive Dealer Solutions
“Before the holidays I offered each of my executive leadership team members one of your fine pens - which they loved.”
A holiday gift, an unexpected mix-up with a different pen, and a running joke that brought a team together.
Read Pat’s story
“For my senior leadership team (next level down) I also gave them very nice (but lesser) pens. I ordered 15 of the same pen to keep it simple, but one of the boxes had a packaging error (unbeknownst to me) and had a really crappy pen in it. That pen went to Matt.
So when they opened their gifts and started to compare pens over the next few days it became a running a joke that I singled him out due to performance. He went person to person to see what they got and and every time he saw the same pen, the story got bigger and bigger. I had no idea this was all going on in the background until at our xmas party he brought it up in a very good spirited way. We all had a great laugh about it.
Actually I think we may have a new tradition that every year, someone will get the ‘crappy pen’ as a subtle push to improve their performance. But because Matt was such a good sport I want to give him one of your pens to cap this whole thing off.
Anyway, we love your pens and I hope they bring us much success in 2024!”
View the original customer story ↗